Privacy Policy
Information We Collect
When you interact with qariloseon's educational platform, we collect various types of information to provide you with personalized financial analysis training and support.
Types of Data We Collect
Personal Information
Name, email address, phone number, postal address, and professional background details
Educational Data
Course progress, assessment results, learning preferences, and skill development tracking
Technical Information
IP address, browser type, device information, and website usage patterns
Communication Records
Support inquiries, feedback, survey responses, and consultation notes
How We Collect Information
- Direct collection through registration forms and course enrollment
- Automatic collection via cookies and similar tracking technologies
- Information provided during consultations and support interactions
- Third-party integrations with payment processors and learning management systems
- Social media interactions when you engage with our educational content
How We Use Your Information
Your data helps us deliver effective financial analysis education tailored to your learning goals. We use information collected to enhance your educational experience and provide relevant support.
- Deliver course content and track your learning progress effectively
- Provide personalized recommendations for skill development pathways
- Process payments and manage your account access securely
- Send important updates about courses, schedules, and platform changes
- Offer technical support and respond to your inquiries promptly
- Analyze learning patterns to improve our educational offerings
- Ensure platform security and prevent fraudulent activities
- Comply with Australian financial education regulations and standards
Marketing Communications
We may send you information about new courses, industry insights, and educational opportunities that align with your interests. You can opt out of marketing communications at any time through your account settings or by contacting us directly.
Information Sharing and Disclosure
qariloseon respects your privacy and does not sell your personal information. We share data only in specific circumstances necessary for providing our services or meeting legal obligations.
When We Share Information
- With trusted service providers who assist in delivering our educational platform
- When required by Australian law or legal proceedings
- To protect the rights, safety, and security of our students and platform
- With your explicit consent for specific partnerships or opportunities
- During business transitions, such as mergers or acquisitions
Third-Party Services
Our platform integrates with carefully selected third-party services including payment processors, learning management systems, and communication tools. These partners operate under strict data protection agreements and are required to maintain the confidentiality of your information.
Your Privacy Rights
Under Australian Privacy Principles and the Privacy Act 1988, you have specific rights regarding your personal information. We're committed to helping you understand and exercise these rights.
Access Your Data
Request a copy of the personal information we hold about you, including details about how it's being used and shared.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account or our records.
Delete Your Data
Request deletion of your personal information, subject to legal requirements and legitimate business needs.
Limit Processing
Restrict how we use your information while maintaining your access to essential educational services.
Data Portability
Receive your personal information in a structured format that can be transferred to another service provider.
Opt-Out Rights
Withdraw consent for marketing communications and certain data processing activities at any time.
Exercising Your Rights
To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests. Some requests may incur reasonable costs, which we'll discuss with you beforehand.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices align with Australian standards and international best practices.
Security Measures
- Encryption of sensitive data during transmission and storage
- Regular security assessments and vulnerability testing
- Access controls limiting data access to authorized personnel only
- Secure backup systems and disaster recovery procedures
- Regular staff training on privacy and security best practices
- Monitoring systems to detect and respond to security incidents
Data Breach Response
In the unlikely event of a data breach that may cause serious harm, we'll notify affected individuals and the Office of the Australian Information Commissioner within 72 hours of becoming aware of the incident. We'll provide clear information about the breach and steps you can take to protect yourself.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Different types of information have specific retention periods based on their purpose and regulatory requirements.
Retention Periods
- Student records and course progress: 7 years after course completion
- Payment and billing information: 7 years for tax and accounting purposes
- Marketing communications data: Until you opt out or account closure
- Technical logs and security data: 12 months unless required for investigations
- Support communications: 3 years after resolution
When data reaches the end of its retention period, we securely delete or anonymize it. You can request early deletion of your personal information, though we may need to retain certain data for legal compliance.
International Data Transfers
While qariloseon operates primarily in Australia, some of our trusted service providers may be located overseas. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Transfer Safeguards
We only transfer personal information to countries with adequate privacy protections or under specific safeguards including contractual protections, certification schemes, or binding corporate rules. All international transfers comply with Australian Privacy Principles and are subject to the same security standards we maintain domestically.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage. You have control over how these technologies are used on your device.
Types of Cookies We Use
- Essential cookies required for platform functionality and security
- Preference cookies that remember your settings and choices
- Analytics cookies that help us understand how you use our platform
- Marketing cookies that personalize content and advertisements
You can manage cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may affect some platform features, but won't prevent you from accessing essential educational content.
Children's Privacy
qariloseon's financial analysis courses are designed for adults and professionals. We don't knowingly collect personal information from individuals under 18 years of age. If we become aware that we've collected information from a minor, we'll take immediate steps to delete such information.
If you're a parent or guardian who believes we may have collected information from your child, please contact us immediately so we can address the situation appropriately.
Policy Updates and Changes
We regularly review and update this privacy policy to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Our Privacy Team
If you have questions about this privacy policy, need to exercise your privacy rights, or want to discuss any privacy concerns, our dedicated privacy team is here to help.
Privacy Officer
qariloseon Privacy Team
privacy@qariloseon.com
Postal Address
Bridge St
Newtown QLD 4350
Australia
Phone Support
+61 7 4926 4645
Monday-Friday
9:00 AM - 5:00 PM AEST
We aim to respond to all privacy inquiries within 5 business days and resolve requests within 30 days wherever possible.